Privacy Policy

At Sharkbetting, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sharkbetting.com and use our services.

1. Information We Collect

1.1. Personal Information

We collect minimal information necessary to operate the Site, such as:

• Email addresses: When you voluntarily provide them for account registration or communication
• Account information: Username, preferences, and settings
• Payment information: Processed securely through third-party payment processors (Stripe, NowPayments)

1.2. Automatically Collected Information

When you visit our Site, we automatically collect certain technical information:

• IP addresses: For fraud and security monitoring
• Browser and device metadata: Browser type, operating system, device type
• Usage data: Pages visited, features used, time spent on site
• Cookies and tracking technologies: See our Cookies Policy for details

1.3. Information We Do NOT Collect

We do not collect:

• Identity documents (passports, driver's licenses)
• Payment card details (handled by payment processors)
• Bank statements
• Address verification documents
• Social security numbers or national ID numbers

2. How We Use Your Information

We use the information we collect to:

• Provide our services: Display odds, manage your account, process subscriptions
• Improve our platform: Analyze usage patterns, fix bugs, develop new features
• Communicate with you: Send service updates, respond to inquiries, provide customer support
• Prevent fraud and abuse: Detect suspicious activity, enforce our Terms of Service
• Comply with legal obligations: Respond to legal requests, prevent illegal activity
• Marketing (with consent): Send promotional emails about new features or offers (you can opt-out anytime)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about the cookies we use and your choices, please see our Cookies Policy.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1. Service Providers

• Authentication: Clerk (account management and authentication)
• Payment processing: Stripe (card payments), NowPayments (cryptocurrency)
• Hosting and infrastructure: Vercel, AWS, or similar cloud providers
• Analytics: Vercel Analytics, Google Analytics (anonymized)
• Email services: Email delivery providers for transactional emails

4.2. Affiliate Partners

We may share anonymized or aggregated data with our affiliate partners (bookmakers, betting exchanges) to track referrals and earn commissions. We do not share personally identifiable information without your consent.

4.3. Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests (subpoenas, court orders)
• Investigations of fraud, illegal activity, or violations of our Terms
• Protecting the rights, property, or safety of Sharkbetting, our users, or the public

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Active accounts: We retain your data while your account is active
• Deleted accounts: Data is deleted within 90 days of account deletion, except where retention is required for legal or security reasons
• Logs and analytics: Anonymized usage data may be retained indefinitely for analytics purposes

6. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
• Secure storage: Personal data is stored in secure databases with access controls
• Payment security: We do not store payment card details; all payments are processed through PCI-compliant third parties
• Access controls: Only authorized personnel have access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1. Access and Portability

You can request a copy of your personal data in a commonly used format.

7.2. Correction

You can update or correct your account information at any time through your profile settings.

7.3. Deletion

You can request deletion of your account and personal data by contacting us at contact@sharkbetting.com

7.4. Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email.

7.5. Cookie Preferences

You can manage your cookie preferences through your browser settings. See our Cookies Policy for more details.

8. Children's Privacy

Our services are not intended for users under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Third-Party Websites

Our Site contains links to third-party websites (bookmakers, exchanges, partners). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of the Site after changes are made constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 contact@sharkbetting.com

🌍 Sharkbetting.com

Data Protection Officer: For privacy-related inquiries, you can reach our Data Protection Officer at the same email address.